Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSBNK405 Mapping and Delivery Guide
Provide mobile banking sales and services
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSBNK405 - Provide mobile banking sales and services |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to sell mobile banking services to clients and provide follow-up service.It applies to individuals who use specialised knowledge, products and techniques to build the organisation’s business and maintain clients. No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the banking field of work and include access to: office equipment, technology, software and consumables mobile banking service information. Assessors must satisfy NVR/AQTF assessor requirements. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Sell mobile banking services |
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Element: Explain mobile banking service features |
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Element: Complete mobile banking service agreements |
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Element: Provide follow-up service |
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